Help
Delivery & returns
We're a product discovery platform — purchases are made through third-party retailers like Amazon.
Simply Must Haves is a product discovery platform. We don't sell products directly — all purchases are made through third-party retailers such as Amazon.
Delivery
Delivery is handled entirely by the retailer you purchase from. Delivery times, costs and options will be shown at checkout on the retailer's website. Amazon Prime members benefit from free next-day delivery on eligible items.
Returns
Returns are subject to the returns policy of the retailer you purchased from. For Amazon purchases, visit amazon.co.uk/returns to start a return. Most items are eligible for free returns within 30 days.
If you have an issue with an order, please contact the retailer directly. We are unable to process refunds or exchanges as we do not fulfil orders.